Privacy Policy | Plan My Wedding

Last Updated: February 24, 2025

1. Introduction

Plan My Wedding Africa (“Company”“we”“us”, or “our”) is committed to protecting your privacy. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information when you use our services. It also informs you about your privacy rights and how the law protects you.

By using our services, you consent to the collection and use of information as described in this policy.

 

2. Interpretation and Definitions

Interpretation

Words with capitalized initials have specific meanings defined under the following conditions. These definitions shall apply regardless of singular or plural usage.

Definitions

For the purposes of this Privacy Policy:

  • “Account” refers to a unique profile created for you to access our Service.
  • “Company” refers to Plan My Wedding Africa, located at 19 Pagoda Cres, Fourways, Gauteng, South Africa.
  • “Cookies” are small files placed on your device to store browsing history and enhance your experience.
  • “Country” refers to South Africa.
  • “Device” means any device capable of accessing the Service, such as a computer, cellphone, or tablet.
  • “Personal Data” refers to any information that identifies an individual, directly or indirectly.
  • “Service” refers to the Plan My Wedding Africa website and associated tools.
  • “Service Provider” means any third-party company or individual that processes data on behalf of Plan My Wedding Africa.
  • “Third-Party Social Media Service” means any social platform that allows users to log in or create an account to access the Service.
  • “Usage Data” refers to data collected automatically based on platform usage (e.g., session duration, device type).
  • “Website” refers to Plan My Wedding Africa, accessible at https://planmywedding.com.
  • “You” refers to the individual accessing the Service, or the entity on whose behalf an individual is accessing the Service.

 

3. Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide personally identifiable information (PII) that may include, but is not limited to:

  • Full Name
  • Email Address
  • Phone Number
  • Address (State, Province, ZIP/Postal Code, City, Country)
  • Banking Information (for Suppliers)
  • Wedding Details (Date, Guest Count, Venue Preferences, Budget Range, etc.)
  • Business Information (for Vendors & Suppliers)
  • Profile Photos & Uploaded Documents (if applicable)

Usage Data

Usage Data is collected automatically when using the Service. This includes:

  • Device IP Address
  • Browser Type & Version
  • Operating System
  • Time & Date of Website Visits
  • Pages Viewed & Time Spent
  • Click & Interaction Data

When accessing our Service from a mobile device, we may also collect:

  • Mobile Device Model & Unique Identifier
  • Operating System Type & Version
  • Mobile Browser Type

This data helps us analyze platform performance and improve user experience.

 

4. Information from Third-Party Social Media Services

You may register or log in using the following Third-Party Social Media Services:

  • Google
  • Facebook
  • Twitter/X

If you choose to link your social media account, we may collect:

  • Public Profile Information (Name, Profile Picture, etc.)
  • Email Address & Contact Details
  • Friends/Connections (If You Grant Access)

You can manage your privacy settings on your respective social media account.

 

5. Cookies & Tracking Technologies

We use Cookies and similar tracking tools to enhance your browsing experience.

Types of Cookies We Use:

  • Essential Cookies – Necessary for platform functionality (e.g., login authentication).
  • Preference Cookies – Store language and preference settings.
  • Analytics Cookies – Help us understand platform traffic and user behavior.
  • Marketing Cookies – Used for targeted advertising campaigns.

You can disable Cookies in your browser settings, but this may affect website functionality.

 

6. How We Use Your Personal Data

We use your Personal Data for the following purposes:

For Couples & Users:

  • To provide our Service – Allow access to wedding planning tools and supplier connections.
  • To manage your Account – Maintain personalized settings and preferences.
  • To communicate with you – Send notifications, updates, and promotional offers.
  • To enhance security – Prevent fraudulent activity and unauthorized access.

For Wedding Suppliers & Vendors:

  • To verify and approve business profiles – Ensure only credible businesses are listed.
  • To facilitate bookings and transactions – Enable seamless interaction with couples.
  • To process payments – Securely handle banking details for transactions.

 

7. Sharing Your Personal Data

We do not sell your data. However, we may share it in these cases:

  • With Service Providers – To process transactions, manage accounts, and improve platform experience.
  • For Legal Compliance – When required by law, court order, or governmental request.
  • For Business Transfers – In the event of a merger, acquisition, or restructuring.
  • With Your Consent – When you explicitly authorize us to share your data.

 

8. Retention of Your Personal Data

We retain your Personal Data only as long as necessary to fulfill the purposes outlined in this policy. We may also retain data to:

  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements & platform security measures

Once data is no longer needed, we safely delete or anonymize it.

 

9. Data Security

We use industry-standard security measures to protect your Personal Data, including:

  • Data encryption for sensitive information (e.g., banking details).
  • Secure login authentication to prevent unauthorized access.
  • Regular system audits to identify and mitigate vulnerabilities.

Despite these measures, no online service is 100% secure. You are responsible for safeguarding your account credentials.

 

10. Your Privacy Rights

Depending on your location, you may have rights under various data protection laws, including:

  • Right to Access – Request a copy of your stored Personal Data.
  • Right to Rectification – Update or correct incorrect data.
  • Right to Deletion – Request deletion of your data (“Right to Be Forgotten”).
  • Right to Data Portability – Request your data in a structured format.
  • Right to Withdraw Consent – Opt out of marketing communications.

To exercise your rights, contact us at info@planmywedding.com.

 

11. Children's Privacy

Our Service is not intended for children under 13. We do not knowingly collect personal information from minors. If a parent/guardian becomes aware of unauthorized data collection, they should contact us immediately for data removal.

 

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If changes are significant, we will:

  • Notify you via email or platform alerts.
  • Update the "Last Updated" date at the top of this page.

You are advised to review this page periodically.

 

13. Contact Us

For questions about this Privacy Policy, reach out to us:

📧 Email: info@planmywedding.com
🌍 Website: https://planmywedding.com
📞 Phone: +263 778 852 641

 

Plan My Wedding is Southern Africa’s first premium online wedding planning platform and the largest source for wedding news and inspiration. Plan My Wedding is the best-in-class product, service and content to take wedding planning from inspiration to action. Plan My Wedding is Africa’s leading online wedding Supplier Marketplace, connecting couples with local wedding professionals and comprehensive personalised wedding websites, planning tools, wedding hiring and travel services that make wedding planning in Southern Africa easier for couples around the globe. Each year, Plan My Wedding connects over 500 couples with nearly 4000 suppliers within its African wedding marketplace.

Our Vision

Our Vision

To help plan every wedding in Southern Africa, with love, Inspiration and attention to detail.

Our Mission

Our Mission

To provide couples with the best resources in Southern Africa when planning their dream day with personalised inspiration, tools and guidance on the best-suited products and services available in the African industry.

History

History

Founded in 2013 with one vision in mind to make wedding planning in Africa virtual, first world, easy and fun!

Our Goal

Our Goal

To be the first choice platform for couples planning a wedding in Southern Africa To have every service provider in the wedding industry in Southern Africa on our platform To help promote and improve all service provider's businesses within the industry

About Plan My Wedding

When Chelsea founded Plan My Wedding, she established one mission in mind, “Help couples around the world getting married in Southern Africa plan and coordinate the finest details of their wedding”.

After years of experience, learning the aches and pains of couples planning their weddings around the world, there was simply no resources available in Southern Africa, with an overall experience.

Even with the endless supply of resources available in this day in age, you still find yourself not knowing where to begin and couples could do with better planning resources in getting to the “nitty gritty” of the actual planning and ticking items off their checklist, making this process a lot less stressful.

We vow to make planning your wedding easy, less stressful and fun for everyone involved. We want to help couples for many years to come, plan amazing memorable weddings and we hope you will be our next couple!

We Are The AirBNB of Weddings!

We’ll help you stay at the forefront of wedding trends while planning your complete wedding one step at a time!

Get Organised

Get Organised

Get inspiration, find your wedding style, set up a budget, tick off your checklist & more.

Your Dream Team

Your Dream Team

Once you have a plan, book a venue and set your date. Read reviews and contact vendors right from our site.

Shop Online

Shop Online

Get all your wedding hiring, decor and rentals all under one roof. We're here to look for the best deals for you!

Spread The Word

Spread The Word

Get your guests to RSVP. Send your save-the-dates and start a (free!) wedding website.

Why Choose Plan My Wedding?

Why Choose Plan My Wedding?

Create your own personalised profile specific to you and your partner where you can track all your wedding day elements!

15 Years Experience

15 Years Experience

The leading, trusted African diaspora wedding brand that reaches the majority of engaged couples in the Africa through the #1 wedding-planning website.

3500+ Suppliers

3500+ Suppliers

Throughout Africa. Whether it's reaching hundreds of couples or tapping into a wide network of pros, we help you book more weddings (again and again).

Real Weddings

Real Weddings

We continue to provide hundreds of couples getting married each year with a completely personalised planning experience. We look forward to meeting you!

Perfect Checklist

Perfect Checklist

All your Tools Everything you need to plan and coordinate in one place! From inspiration to finding suppliers, managing your guests experience, creating registries and more.

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